Frequently Asked Questions

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Do you ship outside of Canada?

Currently, we are only shipping Canada wide and may expand to international shipping soon!

Do you do custom orders?

I offer the custom colour options that are included in the "Made to Order" section of the website. I do not do other custom requests at this time.

How much do you charge for a plushie?

All prices are listed with each item on the website.

When can I expect my order to arrive?

If you have ordered a "Made to Order" item, you can expect 4-6 weeks for the processing time (time for me to acquire the materials and them make your item) plus the time estimated for shipping when you check out.